We are committed to our customers. As part of this commitment, Solid Rock Services agrees to respect and to do our best to protect your privacy.

This Privacy Policy applies to all information that we have about you and your account. Over time, business changes may occur which might impact our Privacy Policy and Terms of Use. Please check these sections periodically for the most up-to-date information. While our policies may alter, we will never make changes that jeopardize the privacy and protection of the customer information we have gathered. In the event that a change of this nature is mandated, we will be sure to obtain necessary consent or provide an opt-out opportunity.

For ease of reference, Solid Rock Services’s Privacy Policy is organized into seven main topics:
Notice
Choice
Onward Transfer
Security
Data Integrity
Access
Oversight/Enforcement.

Actual practices may vary as required by local laws and regulations.

Notice

What user information does solidrockservices.com gather? How is it gathered and how is it used?

• Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You provide most such information when you request information from Solid Rock Services ("Solid Rock Services"). As a result of those actions, you might supply us with such information as your name, address, and phone numbers, email addresses and areas of interest. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you.
  
• Automatic Information: We receive and store certain types of information whenever you interact electronically with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser accesses solidrockservices.com. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
  Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; contact information, the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time; cookie number and the information you viewed. A number of companies offer utilities designed to help you visit websites anonymously. In addition, the Federal Trade Commission provides useful information about online privacy on its own website, Site Seeing on the Internet. Although we will not be able to provide you with a personalized experience at solidrockservices.com if we cannot recognize you, we want you to be aware that these tools exist.
  
• Email Communications: If at any time after registering to receive information at solidrockservices.com, you decide that you do not want to receive further electronic or other correspondence from us, please contact Solid Rock Services Customer Support at webmaster@solidrockservices.com.
  
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Does solidrockservices.com share the information it receives?

Although information relating to our clients is crucial to our business, we do not sell this information to other parties. When necessary due to business need, we may share information to vendors or Solid Rock Services subsidiaries that share our Privacy Policies, or adhere to similar guidelines. Some instances where information may be shared include:

• Agents: We utilize and contract other companies and individuals to perform functions on our behalf. Examples include outreach, industry surveys, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data and providing marketing assistance. Access to customer information is on an as-needed basis, and this material may not be used for other purposes than those arranged.
  
• Protection of Solid Rock Services and Others: In order to comply with the law, enforce or apply our Terms of Use and other agreements, or protect the rights, property, or safety of Solid Rock Services, our users, or others, we may need to disclose gathered customer information. This includes exchanging information with other companies and organizations for fraud protection. This disclosure does not include any commercial sharing.
  
• With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
  
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Choice

What Choices Do I Have?
Solid Rock Services will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. We will also provide you the opportunity to let us know if you wish to opt-out of partial or all contact from Solid Rock Services and we will do everything we can to honor such requests.

If you do not want to receive e-mail or other mail from us, please contact Solid Rock Services Customer Support at webmaster@solidrockservices.com. If you do not want to receive Terms of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of solidrockservices.com, and it is your responsibility to review them for changes.

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Your permission will always be secured first, should we ever decide to share your information with third parties that are not acting on our behalf and governed by our privacy policy.

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Onward Transfer
The personal information that you provide to us may be transferred within Solid Rock Services across state or country borders. This may be done to consolidate data storage and simplify the management of customer information. Please read the information in the Choice and Security sections regarding the practices that cover such transfers.

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Security
Solid Rock Services is committed to ensuring the security of your information. To protect data we have collected from loss, misuse and unauthorized access, disclosure, alteration and destruction, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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Data Integrity
Solid Rock Services will gather personal information only to the extent that it is relevant for the purposes for which it is to be used. For further information about the purposes for which the data will be used, please read the information in the Choice section, above. We will not process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you. We agree to take reasonable steps to ensure that the personal data we collect is reliable for its intended use, accurate, complete, and current.

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Access
It is important for Solid Rock Services to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your data so that you may review, update or correct your information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To receive your personal information, please send an email to webmaster@solidrockservices.com.

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Oversight/Enforcement

• Oversight: To verify compliance, Solid Rock Services will engage in periodic self-audits. In the course of this self-assessment, Solid Rock Services will confirm that this Privacy Policy is accurate, comprehensive, prominently displayed, completely implemented, accessible and conforms to accepted privacy policy principles. We will also verify that appropriate employee training and internal procedures for periodically conducting objective reviews of compliance are in place.
• Enforcement: Any dispute relating in any way to your visit to solidrockservices.com or to Solid Rock Services’s Privacy Policy, privacy practices, or the implementation thereof shall be submitted to confidential arbitration in Chesapeake, VA; except that, to the extent you have in any manner violated or threatened to violate Solid Rock Services's intellectual property rights, Solid Rock Services may seek injunctive or other appropriate relief in any state or federal court in the Commonwealth of Virginia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.